Is the $500 I pay when I make my reservation refundable if I cancel my reservation?

The $500 is a security deposit. If you cancel a reservation 30 days (60 days for monthly rentals) or more days from the date of your arrival, $400 will be refunded. There is a $100 cancellation fee.

Refunds are not given for cancelations occurring within 30 days (60 days for monthly rentals) of arrival unless we are able to re-rent the property for part or all of the dates of your reservation.